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Overview

By default, emails are sent from a Dime Payments address. Email Sender lets you replace this with your own name and email address so recipients recognize who the email is from. Go to Settings > Email Sender.

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Sender configuration

  • From Name — the name displayed in inboxes (e.g. “Acme Property Management” or “Baptist Chapel Church”)
  • From Email — the email address the message is sent from (e.g. payments@acme.com)
  • Reply-To Email — when a recipient replies, their reply goes here. Can be different from the From Email

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Custom domain verification

To send from your own domain rather than a Dime Payments address, your domain needs to be verified. This involves adding DNS records to your domain registrar. Contact your Dime Payments representative to start the domain verification process.

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Sending a test email

Use the Send a Test Email section to verify your configuration. Enter any email address and click Send test email — a sample receipt will be delivered using your current sender settings. Always send a test before going live to confirm the email arrives in the inbox and looks correct.

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Saving changes

Click Save Changes in the top right. Changes apply to all future emails immediately.