Overview
By default, Dime Payments sends a standard receipt email to donors after each successful donation. Custom Receipt lets you replace that with a branded email using your organization’s logo, voice, and contact information. Go to Settings > Custom Receipt and toggle Enable Custom Receipt on.Configuring your receipt
Logo — upload your organization’s logo (JPEG, PNG, 2MB max). Subject — the email subject line donors see in their inbox. Keep it clear and recognizable — donors search for receipts at tax time. Body — the main message. Write in your organization’s voice and use variables to personalize each receipt automatically. Signature — the closing block, typically your organization name and contact info.Available variables
| Variable | What it inserts |
|---|---|
{first_name} | Donor’s first name |
{last_name} | Donor’s last name |
{amount} | Donation amount (e.g. $50.00) |
{date} | Date of the donation |
{item} | Giving category (e.g. General Fund) |
{transaction_id} | Transaction ID for reference |