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Overview

By default, Dime Payments sends a standard receipt email to donors after each successful donation. Custom Receipt lets you replace that with a branded email using your organization’s logo, voice, and contact information. Go to Settings > Custom Receipt and toggle Enable Custom Receipt on.

Configuring your receipt

Logo — upload your organization’s logo (JPEG, PNG, 2MB max). Subject — the email subject line donors see in their inbox. Keep it clear and recognizable — donors search for receipts at tax time. Body — the main message. Write in your organization’s voice and use variables to personalize each receipt automatically. Signature — the closing block, typically your organization name and contact info.

Available variables

Example

Saving changes

Click Save Changes in the top right. Changes apply to all future receipts immediately.