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Everything about a recurring gift can be changed by you, any time, without contacting anyone. Start by signing in, then click Recurring payments in the menu. Each recurring gift shows who it goes to, how often it runs, the amount, and the card or bank account it uses.

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Changing the amount or how often you give

  1. Click Edit on the gift
  2. Update the Amount or Frequency
  3. Click Save changes

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Changing your card or bank account

  1. Click Edit on the gift
  2. Under Payment method, pick a saved card or bank account
  3. To use a new one, click + Add new, enter the card or bank account details, and click Save payment method
  4. Click Save changes
The new card or bank account is used starting with your next gift. There’s no need to cancel and set the gift up again.

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Pausing a gift

Click Pause on the gift. Nothing is charged while it’s paused. When you’re ready to start again, click Resume.

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Canceling a gift

Click Cancel on the gift. No future gifts will be charged. Past gifts are not affected and still appear under Payments and on your statements.

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Tips

  • If a gift has been failing, the card on file has usually expired or been replaced. Updating the payment method fixes it
  • You can save more than one card or bank account under Payment methods and switch between them