Overview
Your bank account is where Dime Payments deposits settled funds. It must be set up before you can receive payouts. Changes to your bank account require re-verification and may delay deposits by 1-2 business days.Viewing your connected account
Go to Advanced > Bank Account in the left sidebar. Your currently connected account is shown with the bank name, account type, and masked account number. A Verified badge confirms the account is active and eligible to receive deposits.Updating your bank account
- Click Edit next to the connected account
- Fill in the following fields:
- Bank Name — the name of your bank
- Name on Account — must match exactly what is on the bank account
- Account Type — Checking or Savings
- Ownership Type — Business or Personal
- Routing Number — 9-digit routing number found on a check or your bank’s website
- Account Number — enter the full account number twice to confirm
- Click Save
Recent settlements
The right side of the Bank Account page shows a log of recent settlement activity — each payout with its date, period covered, transaction count, amount, and status. Use this to confirm deposits have landed and to match them against your bank statement.Tips
- Use a business checking account wherever possible — it keeps finances separate and simplifies bookkeeping
- Double-check your routing number — some banks have multiple routing numbers. Use the one printed on your checks
- If you receive a negative deposit, it means a refund or return was processed and the escrow account needed to be replenished from your bank account