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Reports section

All reports are found under the Reports section in the left sidebar. Each report serves a different purpose — some are for day-to-day monitoring, others for accounting, and others for understanding customer trends.

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Pending Transactions

Shows transactions that have been processed but not yet settled to your bank account. Use this to see what is in flight — approved payments that have not hit your deposit yet. Columns: Date, Customer Name, Item, Payment Method, Amount, Estimated Settlement Date, Status. Use it when: a customer says they were charged but you do not see the deposit yet.

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All Transactions

Your complete payment history. Every successful, failed, and undeposited transaction in one place. Filter by item, transaction type (credit card or ACH), date range, and status. Use the Columns button to show or hide fields. Export to CSV for use in your accounting software. Columns include Gross amount, Fees, and Net — so you can see exactly what was deposited after processing fees. Use it when: you need to look up a specific payment, run a date-range export, or reconcile deposits.

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All Deposits

A record of every deposit made to your bank account, with the transaction count and total amount per deposit. Filter by date range and export to CSV. Click into a deposit to see the individual transactions it contains. Use it when: you are reconciling your bank statement and need to match deposits to individual payments.

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Monthly Statements

PDF statements summarizing each month’s activity — total collected, fees, net settled, and transaction count. Select the year using the dropdown in the top right. Click the download icon next to any month to get the PDF. Use it when: your bookkeeper needs a monthly summary or you are preparing financial reports.

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Slipping Customers

Shows customers whose payment activity has decreased or stopped compared to a prior period. Useful for identifying at-risk recurring customers before they fully churn. Use it when: you want to proactively reach out to customers whose payment activity has dropped.

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New Customers

Lists customers who made their first payment within a selected date range. Use it when: you want to track new customer acquisition or follow up with new accounts.

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Top Customers by Band

Groups customers into payment bands (e.g. $0-$499, $500-$999, $1,000-$4,999, $5,000+) so you can see the distribution of your customer base by revenue. Use it when: identifying your highest-value accounts or preparing for account review conversations.

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Transactions by Month

A month-by-month chart and table of total payments across a selected date range. Good for spotting seasonal patterns, growth trends, and the impact of new customers. Use it when: presenting revenue trends or comparing performance across periods.