By default, Dime Payments sends a standard receipt email to customers after each successful payment. Custom Receipt lets you replace that with a branded email using your company’s logo, voice, and contact information.Go to Settings > Custom Receipt and toggle Enable Custom Receipt on.
Logo — upload your company logo (JPEG, PNG, 2MB max).Subject — the email subject line customers see in their inbox. Keep it clear and professional.Body — the main message. Write in your company’s voice and use variables to personalize each receipt automatically.Signature — the closing block, typically your company name and contact info.
Subject: Payment confirmation -- {item} for {date}Hi {first_name},This confirms your payment of {amount} for {item} on {date}.Please save this email for your records. Your transaction ID is {transaction_id}.Thank you,Acme Property Management(404) 555-0100