Overview
By default, Dime Payments sends a standard receipt email to customers after each successful payment. Custom Receipt lets you replace that with a branded email using your company’s logo, voice, and contact information. Go to Settings > Custom Receipt and toggle Enable Custom Receipt on.Configuring your receipt
Logo — upload your company logo (JPEG, PNG, 2MB max). Subject — the email subject line customers see in their inbox. Keep it clear and professional. Body — the main message. Write in your company’s voice and use variables to personalize each receipt automatically. Signature — the closing block, typically your company name and contact info.Available variables
| Variable | What it inserts |
|---|---|
{first_name} | Customer’s first name |
{last_name} | Customer’s last name |
{amount} | Payment amount (e.g. $1,200.00) |
{date} | Date of the payment |
{item} | Payment category (e.g. Rent) |
{transaction_id} | Transaction ID for reference |