Custom Receipt

Overview

By default, Dime Payments sends a standard receipt email to customers after each successful payment. Custom Receipt lets you replace that with a branded email using your company’s logo, voice, and contact information. Go to Settings > Custom Receipt and toggle Enable Custom Receipt on.

Configuring your receipt

Logo — upload your company logo (JPEG, PNG, 2MB max). Subject — the email subject line customers see in their inbox. Keep it clear and professional. Body — the main message. Write in your company’s voice and use variables to personalize each receipt automatically. Signature — the closing block, typically your company name and contact info.

Available variables

Variable	What it inserts
`{first_name}`	Customer’s first name
`{last_name}`	Customer’s last name
`{amount}`	Payment amount (e.g. $1,200.00)
`{date}`	Date of the payment
`{item}`	Payment category (e.g. Rent)
`{transaction_id}`	Transaction ID for reference

Example

Subject: Payment confirmation -- {item} for {date}

Hi {first_name},

This confirms your payment of {amount} for {item} on {date}.
Please save this email for your records. Your transaction ID is {transaction_id}.

Thank you,
Acme Property Management
(404) 555-0100

Saving changes

Click Save Changes in the top right. Changes apply to all future receipts immediately.

Payments and Deposits

Invoicing

Subscriptions

Businesses

Churches and Nonprofits

Donors

Account settings

Overview

Configuring your receipt

Available variables

Example

Saving changes

​Overview

​Configuring your receipt

​Available variables

​Example

​Saving changes

Overview

Configuring your receipt

Available variables

Example

Saving changes